PC Pandora Automatically Records All:
 

Additional PC Pandora 5 Features
 
Records User Activity 100% silently (Running Visually Is Also Available)
Password Protected For Your Eyes Only
Print Captured Data
Time Schedule Your PC Monitoring
Monitor Only Specific Users Of Your PC
24 Hour / 7 Days Per Week Support

Configuring Norton, Symantec, and AVG Anti Virus



Please use the following instructions to configure Norton, Symantec, or AVG Anti Virus to exclude/ignore PC Pandora so it does not detect or alert against your PC Pandora installation. Please refer to the specific version of the product you are using for the proper instructions.

Norton, Symantec, and AVG Anti-Virus are the only products currently known to detect PC Pandora 5. Though these directions are specific to these products you may also use them as a basis to configure other anti virus programs as well. Many of these programs use similar terminology and configurations.

It's important to note that PC Pandora is a retail monitoring program. It is typically purchased by users to monitor children's online activities in the household. It is not a virus or mysterious spyware installed by remote hackers. To install PC Pandora you have to agree to the terms of the license agreement and only install only on a computer you have permission to install to. You can read the full EULA text HERE.

WHICH PRODUCT DO YOU HAVE:
Symantec Norton Anti Virus 2006
Symantec Norton Anti Virus 2007
Symantec Norton Anti Virus 2008
Symantec Norton Internet Security
Symantec Norton 360 (older versions)
Symantec Norton 360 (2008 or newer)
Symantec Endpoint Protection (business class Symantec Anti Virus)
AVG Anti Virus 8



PRODUCT: Symantec Norton Anti Virus 2006

--> BEFORE YOU INSTALL PC PANDORA
  • Open the Norton Protection Center
  • Click Options at the top
  • Select Norton Anti Virus
  • Click Security Risks
  • Click Exclusions
  • In "What known security risks to exclude" click New
  • Wait for the Security Risk List screen to open
  • Scroll through the list and select PCPandora
  • Click Add
  • Click OK
  • Close all Symantec windows
  • Norton will no longer actively detect and alert against PC Pandora
--> IF NORTON HAS ALREADY DETECTED YOUR CURRENT INSTALLATION
  • Open the Norton Protection Center
  • Click Norton Anti Virus
  • Click Reports
  • Click View Norton Quarantine and Restore
  • Click No to any prompts related to updates to be run against the quarantine list
  • Select the first item labeled Spyware.PCPandora
  • Click Restore Item in the toolbar
  • Check the box for "Exclude item from future scans"
  • Click Yes to complete the restore and exclusion
  • Click No to any "overwrite" prompts
  • Click OK to the confirmation dialog
  • Repeat for all other Spyware.PCPandora items in the list
  • Once completed click File and choose Exit
  • Restart your computer
  • Once restarted PC Pandora will be fully functional and Norton will no longer actively detect and alert against PC Pandora


PRODUCT: Symantec Norton Anti Virus 2007

--> BEFORE YOU INSTALL PC PANDORA
  • Open the Norton Protection Center
  • Click the Norton Anti Virus tab
  • Click Settings
  • Scroll down to Additional Options
  • Click Virus and Spyware Protection Options
  • Click Signature Exclusions
  • Click New
  • Wait for the Security Risk List screen to open
  • Scroll through the list and select Spyware.PCPandora
  • Click Add
  • Click OK
  • Close all Symantec windows
  • Norton will no longer actively detect and alert against PC Pandora
--> IF NORTON HAS ALREADY DETECTED YOUR CURRENT INSTALLATION
  • * Open the Norton Protection Center
  • * Click Norton Anti Virus
  • * Click Tasks & Scans
  • * Click Manage Quarantined Items
  • * Click Go To Quarantine
  • * Select the first item labeled Spyware.PCPandora
  • * Click the More Details button at the bottom right
  • * Click Restore Risk on the right
  • * Make sure "Do not detect this risk in the future" is checked
  • * Click Yes
  • * Click Close when the restore is completed
  • * Repeat for all other Spyware.PCPandora items in the list
  • * Once completed close all Norton windows
  • * Restart your computer
  • * Once restarted PC Pandora will be fully functional and Norton will no longer actively detect and alert against PC Pandora


PRODUCT: Symantec Norton Anti Virus 2008

--> BEFORE YOU INSTALL PC PANDORA
  • Open the Norton Anti Virus from your desktop icon
  • Click the Norton Anti Virus tab
  • Click Settings
  • Click Norton AntiVirus Options
  • Click Exclusions on the left
  • Click Signatures on the left
  • Click New
  • Wait for the Security Risk List screen to open
  • Scroll through the list and select Spyware.PCPandora
  • Click Add
  • Scroll through the list and select Spyware.CheaterChecker
  • Click Add
  • Click OK
  • Close all Symantec windows
  • Norton will no longer actively detect and alert against PC Pandora
--> IF NORTON HAS ALREADY DETECTED YOUR CURRENT INSTALLATION
  • * Repeat the "Before you install PC Pandora" steps above
  • * Then reinstall PC Pandora
  • * Norton will no longer actively detect and alert against PC Pandora


PRODUCT: Symantec Norton Internet Security

--> BEFORE YOU INSTALL PC PANDORA
  • * Open Norton Anti Virus
  • * Click the Norton Internet Security tab
  • * Under Settings click Spyware Protection
  • * Under General Settings click Signature Exclusions
  • * Click Signature Exclusions on the left
  • * In "What known security risks to exclude" click New
  • * Wait for the Security Risk List screen to open
  • * Scroll through the list and select PCPandora
  • * Click Add
  • * Click OK
  • * Close all Symantec windows
  • * Norton will no longer actively detect and alert against PC Pandora


PRODUCT: Symantec Norton 360 (older versions)

--> BEFORE YOU INSTALL PC PANDORA
  • * Open Norton 360
  • * Click Tasks & Settings
  • * Click Change Advanced Settings
  • * Click Virus & Spyware Protection Settings
  • * Un-check "Turn on Auto-Protect"
  • * Click Apply
  • * Click OK to the alert window that opens (note this will turn off Auto-Protect for 15 minutes to allow you time to install PC Pandora successfully)
  • * Close all Norton windows
  • * Install PC Pandora
  • * Reboot when the PC Pandora installation prompts you
  • * Once rebooted PC Pandora will be installed and Norton 360 will have auto-protect on again
--> IF NORTON HAS ALREADY DETECTED YOUR CURRENT INSTALLATION
  • Click Ignore to any Norton 360 prompts to reboot your computer related to PCPandora detection.
  • Open Norton 360
  • Click Tasks & Settings
  • Click Change Advanced Settings
  • Click Undo & Exclude
  • In the Items That Can Be Restored pane (left side) click just to the right of the text for the first item named Spyware.PCPandora (don't actually click the hyperlinked text as that does not select the item, it instead opens a separate details screen)
  • Click Restore
  • Click the checkbox for "Exclude selected non-viral threats from future scans"
  • Click Yes to complete the restore and exclusion
  • Once the Restore Partially Succeeded screen opens check the box for "Check here to remove this threat from the list of items that can be restored"
  • Repeat for all other Spyware.PCPandora items in the list
  • Once completed click Close
  • Close Norton 360
  • Restart your computer
  • Once restarted PC Pandora will be fully functional and Norton will no longer actively detect and alert against PC Pandora


PRODUCT: Symantec Norton 360 (2008 or newer)

--> BEFORE YOU INSTALL PC PANDORA
  • * Open Norton 360
  • * Click Settings
  • * Click Virus & Spyware Protection Settings
  • * Un-check "Turn on Auto-Protect"
  • * Click Apply
  • * Click OK to the alert window that opens (note this will turn off Auto-Protect for 15 minutes to allow you time to install PC Pandora successfully)
  • * Close all Norton windows
  • * Install PC Pandora
  • * Reboot when the PC Pandora installation prompts you
  • * Once rebooted PC Pandora will be installed and Norton 360 will have auto-protect on again
  • * Norton will then detect and remove PC Pandora, please proceed with the remaining steps below
--> IF NORTON HAS ALREADY DETECTED YOUR CURRENT INSTALLATION
  • Click Ignore to any Norton 360 prompts to reboot your computer related to PCPandora detection.
  • Open Norton 360
  • Click Settings
  • Click Virus & Spyware Protection Settings
  • Click Quarantine
  • In the Items That Can Be Restored pane (left side) click just to the right of the text for the first item named Spyware.PCPandora (don't actually click the hyperlinked text as that does not select the item, it instead opens a separate details screen)
  • Click Restore
  • Click the checkbox for "Exclude selected non-viral threats from future scans"
  • Click Yes to complete the restore and exclusion
  • If the Restore Partially Succeeded screen opens check the box for "Check here to remove this threat from the list of items that can be restored"
  • Repeat for all other Spyware.PCPandora items in the list
  • Once completed click Close
  • Close Norton 360
  • Restart your computer
  • Once restarted PC Pandora will be fully functional and Norton will no longer actively detect and alert against PC Pandora


PRODUCT: Symantec Endpoint Protection (business class Symantec Anti Virus)

--> BEFORE YOU INSTALL PC PANDORA
  • Open Symantec Endpoint Protection
  • Click Change Settings
  • Under Antivirus and Antispyware Protection click Configure Settings
  • Click the File System Auto-Protect tab
  • Click Centralized Exceptions
  • Click Add Known Security Risk Exceptions
  • Wait for the list to be fully populated, this may take several minutes
  • Select Spyware.PCPandora
  • Click OK
  • Click Close
  • Click OK
  • Close all Symantec Endpoint Protection windows
--> IF NORTON HAS ALREADY DETECTED YOUR CURRENT INSTALLATION
  • Open Symantec Endpoint Protection
  • Click View Quarantine
  • In the Risk column select Spyware.PCPandora
  • Click Restore
  • Click Yes to the restore confirmation
  • Click Yes to create an Exclusion
  • Click Delete to delete that item from the Quarantine
  • Repeat for all other PC Pandora items in quarantine
  • Once completed close all Symantec Endpoint Protection windows


PRODUCT: AVG Anti Virus 8

--> BEFORE YOU INSTALL PC PANDORA
  • Install PC Pandora
  • During the installation AVG Resident Shield will detect and alert against PC Pandora via a generic "Potentially Unwanted Program" notification
  • Simply click the Add to Exceptions button
  • AVG will no longer actively detect and alert against this specific installation of PC Pandora
  • However, if you reinstall you will need to repeat these steps
--> IF AVG HAS ALREADY DETECTED YOUR CURRENT INSTALLATION
  • Re-Install PC Pandora, your existing data and settings should be retained
  • You should be immediately prompted to enter your PC Pandora password
  • Enter your password and then continue with the installation
  • During the installation AVG Resident Shield will detect and alert against PC Pandora via a generic "Potentially Unwanted Program" notification
  • Simply click the Add to Exceptions button
  • AVG will no longer actively detect and alert against this specific installation of PC Pandora
  • However, if you reinstall you will need to repeat these steps

   

As seen and heard on...

 
NEW:
PC Pandora's
18 Tips to Safe Surfing
NEW: PC Pandora's
29 Signs Your Partner
May Be Cheating


© 2005-2008 Pandora Corp